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Global Capability Center (GCC)
Setup & Expansion

Set up, stabilize, and scale Global Capability Centers with the right technology,

processes, and governance frameworks

GCC SET TUP

Build, Scale, and Govern High-Impact Global Capability Centers
with Confidence

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Global Capability Centers (GCCs) have evolved from cost-arbitrage units into strategic engines that drive innovation, transformation, and operational excellence for global enterprises.

However, building and scaling a GCC requires more than talent hiring , it demands strong digital foundations, governance, security, and operational maturity.

UniSpark helps organizations set up, stabilize, and scale Global Capability Centers with the right technology, processes, and governance frameworks , with strong IP protection, compliance governance, and enterprise control ensuring GCCs deliver long-term value.

Capability Overview

Modern GCCs support critical enterprise functions including IT operations, engineering, analytics, cybersecurity, finance, and shared services. As their scope expands, so do the challenges: fragmented systems, inconsistent governance, onboarding friction, security risks, and misalignment with global headquarters.

Without structured foundations, GCCs struggle to scale efficiently or maintain trust with parent organizations.

UniSpark’s GCC Setup & Expansion capability focuses on building enterprise-grade digital, operational, and governance frameworks that allow GCCs to function as true extensions of the global organization , aligned, secure, and performance-driven.We aim at positioning GCCs as trusted extensions of the enterprise.

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Why
GCC Enablement Matter Today

Organizations establishing or expanding GCCs face to positioning  as trusted extensions of the enterprise.

01

Ramp teams quickly without compromising quality

02

Maintain security, compliance, and IP protection

03

Enable seamless collaboration with global stakeholders

04

Provide visibility, reporting, and governance

Capabilities 

Core Strengths 

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GCC Digital Foundation &

Workplace Setup

A strong GCC starts with the right digital workplace. UniSpark designs and deploys secure, scalable digital workplace environments that support onboarding, collaboration, and daily operations from day one.

This includes intranets, collaboration platforms, identity management, and role-based access , ensuring teams are productive immediately while maintaining enterprise security standards.

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IT Infrastructure &

Platform Enablement

GCCs often operate across hybrid infrastructure models. UniSpark supports the design and setup of cloud, network, endpoint, and platform environments aligned with global IT architectures.

We ensure infrastructure is standardized, secure, and ready to scale as teams and responsibilities grow.

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Security, Compliance &

IP Protection

Security is a critical concern for global enterprises operating GCCs. UniSpark embeds security and compliance into GCC operations through identity governance, access controls, monitoring, and policy enforcement.

We help protect intellectual property, sensitive data, and enterprise systems , ensuring GCC operations meet global security and regulatory expectations.

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Process Governance &

Operational Maturity

As GCCs grow, consistency becomes essential. UniSpark establishes governance models, service management frameworks, and operational processes that ensure predictable delivery and accountability.

This includes workflow standardization, performance metrics, escalation models, and reporting structures , enabling GCC leadership to manage operations with clarity.

Collaboration with Global HQ

& Stakeholders

Effective GCCs operate as integrated extensions of global teams. UniSpark enables collaboration frameworks that connect GCC teams with global stakeholders through unified communication, documentation, and reporting structures.

This reduces friction, improves trust, and ensures alignment across geographies.

 Scale-Up & Continuous Optimization

GCCs are not static entities. UniSpark supports ongoing expansion through capacity planning, technology scaling, governance refinement, and adoption optimization.

As scope increases, we help organizations maintain control, performance, and alignment , without operational strain.

IMPACT ACROSS INDUSTRIES

How GCC Setup & Expansion methodically deliver critical Strength & Impact

Technology & Product Companies 
engineering, platform, and support GCCs

BFSI 
operations risk, analytics, and compliance centers

 

Healthcare & Life Sciences 
shared services, data, and IT operations

Aviation & Infrastructure 
global operations and safety-critical functions

Manufacturing & Engineering 
design, analytics, and operational support

How UniSpark delivers  Unified Collaboration

Meeting Room Business

Plan

  Define GCC objectives, scope, technology needs, and governance models.

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Build

 Set up digital workplaces, infrastructure, security, and collaboration platforms.

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Stabilize

Operationalize processes, service management, and reporting frameworks.

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Scale

 Support growth, optimization, and continuous improvement across GCC operations.

Explore Services

Business Outcomes

Implementation Outcomes

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  • Faster GCC setup and ramp-up
     

  • Stronger security, compliance, and IP protection
     

  • Improved collaboration with global headquarters
     

  • Predictable operations and service delivery
     

  • Scalable GCC models aligned with enterprise strategy

Tools & Platform Expertise

UniSpark supports GCC environments across enterprise platforms

  • Digital workplace and collaboration platforms
     

  • Identity, security, and governance solutions
     

  • Cloud and hybrid infrastructure
     

  • IT service management and monitoring tools
     

  • Enterprise reporting and analytics systems

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Effective collaboration is not defined by tools alone , it is defined by experience. When collaboration environments are intuitive, reliable, and inclusive, teams communicate better, decisions happen faster, and organizations operate more cohesively.

UniSpark helps enterprises move from fragmented collaboration setups to unified, scalable ecosystems that support the way people actually work also delivered through UniSpark’s India–UAE operating model.

Planning to build or expand a Global Capability Center?

Set up scalable, secure, and high-performing GCCs with UniSpark’s GCC Setup & Expansion expertise

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COLLABORATION

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