
Digital Workplace &
DEX Solutions
A Seamless Digital Workplace & Employee Experience
DEX
Unify Communication,Workflows & Knowledge into a Seamless Digital Experience

The way employees work has fundamentally changed. Hybrid teams, distributed operations, and digital-first collaboration are now the norm, yet most enterprises still operate with fragmented tools, disconnected intranets, and inconsistent employee experiences.
UniSpark helps organizations design and modernize Digital Workplace ecosystems that bring communication, collaboration, workflows, and knowledge together into a secure, intuitive, and governed experience enabling employees to work with clarity, speed, and confidence.
Capability Overview
A Digital Workplace is no longer a static intranet or a collection of productivity tools. It is the primary interface between employees and the organization — where people access information, collaborate, execute processes, and engage with leadership.
However, many enterprises struggle with tool overload, low adoption of collaboration platforms, unclear navigation, duplicated content, and manual workflows.
This results in wasted time, poor employee experience, and operational inefficiencies that compound as organizations scale.
UniSpark’s Digital Workplace & Employee Experience (DEX) capability focuses on architecting structured, governed, and scalable workplace environments.
We combine information architecture, automation, identity-aligned access, and adoption strategies to ensure digital tools actually work for the people using them, positioning the digital workplace as a business productivity and governance enabler

Why Digital Employee Experience Matters Today
Enabling enterprise environment with structured adoption governance and access control is crucial.
01
Employees interact with 10–15 digital tools daily
02
Knowledge is scattered across email, chats, shared drives, and portals
03
Critical updates fail to reach frontline or distributed teams
04
Collaboration platforms exist but are poorly structured and under-utilized
Capabilities
Core Strengths

Modern Intranet &
Portal Experiences
Most intranets fail because they are unstructured, cluttered, and designed around departments rather than employee needs. UniSpark designs modern intranet and portal experiences that act as known entry points for information, communication, and daily work.
We focus on clear navigation, role-based access, intuitive layouts, and search-friendly content structures. The result is an intranet that employees actually use, not one they avoid. These portals serve as trusted sources for policies, updates, resources, and organizational knowledge, reducing dependency on emails and informal channels.

Employee Experience
Platforms
Employee Experience Platforms go beyond content delivery , they create meaningful digital touchpoints between employees and the organization.
UniSpark helps organizations design and deploy EXP layers that unify communication, dashboards, notifications, and engagement insights.
These platforms provide employees with personalized views of what matters to them — updates, tasks, resources, and announcements while giving leadership visibility into engagement patterns, adoption trends, and communication effectiveness.

Collaboration &
Knowledge Management
Collaboration tools like Microsoft Teams and SharePoint are widely deployed but rarely optimized. Without proper information architecture and governance, they become chaotic repositories rather than productivity enablers.
UniSpark structures collaboration environments to ensure content is organized, searchable, and contextually relevant. We define clear rules for team creation, document storage, lifecycle management, and permissions — enabling teams to collaborate efficiently without creating long-term knowledge debt.

Workflow & Process Automation
Manual processes are one of the biggest sources of friction in digital workplaces. Approvals, onboarding, service requests, and cross-functional workflows often rely on emails, spreadsheets, or disconnected tools.
UniSpark designs and automates workflows that streamline these processes end-to-end. By digitizing approvals, onboarding journeys, HR and IT requests, and operational handoffs, we reduce cycle times, improve transparency, and free teams from repetitive administrative work.

Digital Adoption & Change Enablement
Even the best digital workplace fails without adoption. Low usage of collaboration tools is often not a technology problem — it’s a clarity and enablement problem.
UniSpark embeds adoption strategies into every DEX initiative. We design training frameworks, guided walkthroughs, contextual nudges, and usage analytics to help employees understand not just how to use tools, but why they matter in their daily work. This ensures sustained adoption rather than short-lived rollouts.

Governance, Security & Identity Alignment
As digital workplaces expand, governance becomes critical. Uncontrolled access, outdated content, and unmanaged collaboration spaces introduce security and compliance risks.
UniSpark aligns digital workplace design with identity and access governance. We define role-based permissions, content lifecycle policies, and ownership models that ensure the workplace remains secure, compliant, and manageable as the organization grows — without compromising usability.
IMPACT ACROSS INDUSTRIES
How Digital Workplace & DEX
Strengthen & Impacts

Retail & Quick Commerce
enabling frontline communication, rapid updates, and multi-location coordination
Global Capability Centers (GCCs)
Supporting onboarding, knowledge transfer, and process governance at scale for GCCs & regulated enterprise workforces
BFSI structured policy distribution
compliance communication, and audit-ready content environments
Healthcare & Pharma
SOP management, documentation accuracy, and continuous training updates
Aviation & Ground Operations
crew communication, operational announcements, and safety-critical workflows
How UniSpark Delivers DEX

Evaluate
We assess existing digital workplace maturity — including intranets, collaboration tools, workflows, content structure, and adoption gaps.

Architect
We design information architecture, navigation models, role-based experiences, governance frameworks, and security alignment.

Implement
We build and configure workplace components, migrate and structure content, automate workflows, and integrate collaboration tools.

Govern & Evolve
We monitor usage, refine content lifecycle processes, strengthen governance, and continuously optimize adoption and experience.
Business Outcomes
Implementation Outcomes

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35–60% improvement in collaboration tool adoption
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Up to 40% reduction in time spent searching for information
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Higher employee engagement and reduced digital fatigue
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Better compliance through structured content and governance
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Scalable digital workplaces that support growth and change
Tools & Platform Expertise
UniSpark Designs & Delivers DEX Solutions using Enterprise-grade platforms.
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Microsoft 365 & Share Point Online
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Viva Connections and Employee Experience frameworks
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Power Automate and low-code workflow platforms
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Azure AD identity and access governance
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HRMS, CRM, and enterprise system integrations


Digital employee experience is no longer optional — it is a strategic enabler of productivity, engagement, and organizational resilience.
A well-engineered digital workplace reduces friction, accelerates communication, and empowers employees to perform at their best without being overwhelmed by tools.
UniSpark brings together information architecture, automation, governance, and adoption to build digital workplaces that truly work — today and as organizations scale.
UniSpark’s delivery model combines India-based engineering expertise with UAE-aligned governance and operational insight.
We support GCC enterprises, shared services centres (GBS) and regulated industries with region-ready technology solutions that meet local compliance, telecom readiness and cross-border operational expectations.
This model enables efficient remote execution without compromising security, governance or performance.

Ready to modernize your
Digital Workplace ?
Transform communication, workflows, and employee experience across your enterprise with UniSpark’s Digital Workplace & DEX expertise.


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